Legal
Terms of Use
1. General provisions and the Operator
These Terms of Use (the “Terms”) govern the use of STORYGRAPH (the “Service”), a platform for writing, analysing and preparing screenplays for production using artificial intelligence, available at storygraph.online and app.storygraph.online.
The Service is provided by RENVAR INC. (the “Operator”, “we”): registration number (OCN) 1001508737; address: 350 Bay Street, Suite 1300b, Toronto, ON M5H 2S6, Canada; email: renvar.inc@proton.me.
By registering you confirm that you have read these Terms and the Privacy Policy and accept them.
2. Subject matter
The Service gives you tools to upload and edit screenplays; automatically analyse story structure, dialogue and characters; create storyboards, images, video and voice-over, including with third-party AI services; upload your own photos, video and voice recordings and assemble reels from them; prepare production documents (budget, shooting schedule, breakdown); translate a screenplay; and work on a project together with other users.
3. Registration, account and age
Most features require registration with an email, a password and a name or nickname. You must provide accurate information and are responsible for keeping your credentials safe. One email corresponds to one account.
The Service is not intended for anyone under 16. By registering you confirm that you are at least 16 years old.
4. Your rights and obligations
- You keep the rights to the texts and materials you upload and to the content you create in the Service, to the extent those rights belong to you under applicable law.
- You grant the Operator a limited right to process those materials solely to run the Service: to store them, analyse them, pass them to AI providers to perform an operation you requested, show them to project members and export them.
- You must not upload material that infringes the rights of others or applicable law, or use the Service to create unlawful material.
- A person’s voice or image may be used only with that person’s consent. By uploading a voice sample or a photo you confirm you have the right to do so.
- You must not present a generated voice, image or video as a recording of a real person without that person’s consent, or use it to mislead others.
5. Artificial intelligence and limitation of liability
The Service uses third-party AI models, including OpenAI, Anthropic and models running on the Replicate platform, to analyse text and to create images, video and voice-over. AI output is probabilistic: the Operator does not guarantee that it is accurate, complete or error-free, that it is protected by copyright, or that it does not resemble existing works. Budget estimates, schedules and coverage reports are indicative and do not replace professional advice. Final creative and production decisions are yours.
The Service is provided “as is”. To the fullest extent permitted by law the Operator is not liable for indirect loss or lost profit. Nothing in these Terms excludes liability that cannot be excluded by law or limits consumer rights that cannot be limited under mandatory law that applies to you.
6. Plans, prices and taxes
One test project is free. Some features, including creating images, voice-over and video, are available on paid plans. The plans and their prices are shown in the “Plans” section. Prices are shown in roubles, US dollars or euros; you can choose the currency on the plans page and in your account settings, and it defaults to the language of your browser.
Prices are shown without tax. If a tax applies to your purchase (VAT, GST/HST or a similar sales tax in your country), it is calculated from your billing address and added to the price at checkout; the total is shown before you pay. For payments in dollars and euros you can enter a business tax number.
Payment is taken by bank card. Payments in roubles are processed by YooKassa and payments in dollars and euros by Stripe. The Service does not store card details. We may change plans and prices: a change does not affect a period you have already paid for and, for a subscription that renews automatically, takes effect from the next renewal, of which we will tell you at least 30 days ahead.
7. Subscriptions, renewal and cancellation
Plans are paid monthly or yearly. Yearly payment is the price of 12 months less 10%, charged in one payment at the start of the year. The Institutional plan is paid yearly only.
A subscription paid in dollars or euros (through Stripe) renews automatically at the end of each period for the same period, at the price then in force, and is charged to the same card until you cancel it. Before you pay you are shown the amount, the period and the automatic renewal. A payment in roubles (through YooKassa) does not renew automatically: when the paid period ends, access to paid features stops until you pay for a new period.
You can cancel at any time: in the “Plans” section (the “Manage subscription” button) or by writing to us at the address in the “Contact” section. Cancellation takes effect from the next billing period: further charges stop, and you keep access until the end of the period you have already paid for. Deleting your account also cancels the subscription.
If a renewal charge fails, the payment provider may try again; access continues until the end of the paid period, after which paid features are switched off.
8. Refunds and withdrawal
Monthly subscription: if you have used paid features for at least one day, the month you paid for counts as used and is not refunded. If you have not used paid features since paying, you can ask for a refund of the current month within 14 days of the payment.
Yearly subscription: you can ask for a refund for the months you have not used. A month in which you used paid features for at least one day counts as used. One twelfth of the amount paid is kept for each month used, and the rest is refunded.
One-time analysis: a paid analysis you have not used can be refunded within 14 days of the payment; one that has been used cannot.
To ask for a refund, write to the address in the “Contact” section from the email of your account. The refund goes back by the same method and in the same currency you paid in, usually within 10 business days; tax is refunded in proportion. We do not cover exchange-rate differences or bank fees. After a refund for a period, access to paid features may end.
If you are a consumer in the EEA or the United Kingdom, you may withdraw from the contract within 14 days without giving a reason. If at checkout you asked for the service to start immediately, then on withdrawal you pay a proportionate amount for the period in which the service was provided before you told us you were withdrawing, and we refund the rest. This section does not limit rights that the mandatory law of your country gives you.
9. Availability and changes to the Service
The Operator aims to keep the Service running but does not guarantee that it will be uninterrupted or error-free, may change or withdraw individual features, and may restrict access if these Terms are breached.
10. Deleting your account
You may ask for your account and related data to be deleted by writing to the Operator. The procedure and timing are described in the Privacy Policy.
11. Changes to the Terms
The Operator may change these Terms. For material changes you will be asked to confirm that you accept the new version; without that you cannot continue to use the Service.
12. Governing law and disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Disputes are heard by the courts of Ontario (Toronto), unless mandatory rules provide otherwise.
If you are a consumer, this does not take away the protection that the mandatory law of the country where you live gives you, including the right to bring proceedings in the courts where you live. Before going to court, write to us: we will try to resolve the matter within 30 days.
13. Contact
For any question about these Terms: RENVAR INC. (the “Operator”, “we”): registration number (OCN) 1001508737; address: 350 Bay Street, Suite 1300b, Toronto, ON M5H 2S6, Canada; email: renvar.inc@proton.me.